London Community Mediation Services

London Community Mediation Services (LCMS) is a representative collective of not for profit community mediation services from across the Greater London area.

LCMS has been established to provide a forum for community mediation services in London to:

• Support, maintain and develop independent community mediation services;
• Promote mediation to policy makers and local communities as a response to conflict;
• Promote a wider understanding of mediation and its benefits; - Lobby on issues relevant to community mediation;
• Share information and experience, through meetings, the LCMS members' e-mail group and any other relevant means;
• Organise London Mediators’ Day; - Influence the development of quality standards and competencies in community mediation;
• Develop ways of working co-operatively across London boroughs.

Collectively, as at 2011, LCMS members: 

• Have over 150 years experience of dealing with community mediation cases in London;
• Provide access to over 270 professionally trained local volunteer community mediators;
• Dealt with over 1850 enquiries, 1185 cases and 3120 clients in 2010/11;
• Cover the majority of London boroughs;
• Provide access to various forms of mediation, including neighbour/neighbourhood mediation, peer mediation in schools, restorative justice, workplace mediation, family mediation.

Quotes from users of our services:

“Just a pleasure to work with you guys and totally admire what you do in testing situations. Top job, well done, carry on the good work” – Referrer, Ealing

“I would like to thank everyone at the mediation service for their kind help and support which I needed. It is very nice to know there are places like your service to help people just like myself and others who need someone to talk to….fantastic place to have! Just to let you know your service has my 100% support” – Service user, Ealing

" I love working with Southwark Mediation as it is a fast, efficient and effective service where all the staff are very professional in their approach and always have a smile. They all seem to have a very calm persona whatever the secret is everyone should kow about it. Whenever a case is referred, you do it knowing it is in the best possible hands and that every effort will be made to reach the best possible outcome for all parties" - Referrer, Southwark

"We felt very reassured after the mediators had left......the mediation was carried out in a very professional manner" - Service user, Southwark

" I found the mediators to be non-judgemental and I was allowed to put my case/issue across in the way that suited me, laguage etc without feeling led" - Service user, Merton & Sutton

"This service helped me alot and I would use it again if I had to. Thank you" - Service user, Merton & Sutton

"I certainly found mediation very useful. Without it there would have been a strong possibility of having to consider court action. It also brought a measure of relief to my partner - I have nothing but praise for this service whihc I consider to be an essential resource" - Service user, Lewisham

"Mediation is a helpful as a non-enforcement tool to resolve neighbour disputes and I always recommend it to my residents" - Referrer, Lewisham